Welcome to Castle Warehouse!

FAQ's

1. What methods of payment can I use?

We only accept payment through Paypal.

2. What if my order arrives damaged?

See our Returns and Refunds policy.

3. What if I change my mind after my order has been dispatched?

See our Returns and Refunds policy.

4. How long should my order take to arrive?

Our aim is to process your order within 3 working days of receipt.  In most cases we will use Royal Mail First Class delivery which is intended to deliver the next working day.

5. Will you sell on my personal details to any other business or organisation?

The only time we would pass on information would be if we were requested to do so by the police.  There would be no other circumstance where we would pass on your details.
 
6. How can I contact you?

Our contact details are:

Telephone: 01721 720348

Fax: 01721 722410

Email: enquiries@castlewarehouse.com